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When CFD is used, the music on hold is listened to a fraction of the time and is behavior that can not be modified and is annoying for the clients.
It would be nice to have an option, to set music on hold, or playlists, to always start playing from the beginning of the file.
There are small but very important features that are missing from 3CX.
1. Music on hold file specified on Queue.
It seems “music on hold”...