mute

  1. Desktop App - Possibly to stop ringing / popup on incoming calls?

    I've installed the new desktop app on a clients workstation (Apple Mac OS 10.14.6) and as with many of our users, they prefer to use their IP Desk Phone and they want to use the desktop app just to monitor their call queues, extension status's etc. But every time they get an inbound call, the...
    • dommyG
    • Thread
    • desktop app mute ring volume silence stop ringing
    • Replies: 1
    • Forum: Web Client

  2. Ringtone always at max

    On my Samsung Galaxy S8, the Ringtone of the 3CX-App is always at max loudness. It is not possible to control the loudness by any of the available loudness-slider (system, media, notifications, ...) It is also not possible to mute the ringtone once, by pressing a loudness button. Showing the...

  3. Solved Internal calls no sound

    Hi, We have a client with a 3CX PBX that is having a problem. Calls to external users work well, but, suddenly, internal calls have no sound. This system has been in place and working well for ~6 months. The PBX is cloud-hosted, not on premise. There is no SBC. They use Fanvil IP phones...

  4. WebMeeting issue with mute/unmute

    When we are in webmeeting, every body that dont need to talk mute themselves. But more than sometimes when they unmute to talk, no ones OR only few person can hear them. Sometimes we just have to mute/unmute again and it comes back to normal. Other time, need to refresh the page and come back...

  5. Spotify Volume

    I've search and I can't find an answer to this. I'm looking for a way to lower the volume (or even better pause) spotify when on a call. Windows has this feature built in if it detected audio communications. But the 3CX windows client doesn't seem to trigger it. Any idea why this is? I've...

  6. No audio on incoming calls

    Good afternoon. I have a case, at least strange on an android phone. I downloaded the 3CX on it and performed the normal configuration. The strange thing about him is that if someone calls this Android extension, the person who called does not hear anything. However, if I enable Speakerphone...

  7. Microphone muted in 3cx client while its useable on OS layer

    Hi 3cx-community, one of my colleague is using the provisioned 3cx client (version 15.1.1.138) for osx (macOS Mojave, version 10.14.2) with the build-in microphone. Checking the microphone in the system preferences, shows that the microphone is working correctly. While talking, the amplitude...
    • linuxuser
    • Thread
    • 3cx client microphone mute osx
    • Replies: 0
    • Forum: Windows

  8. Mute incoming call

    Would be great to have a button to "mute" an incoming call in the Softphone. So besides "Answer"/"Decline"/"Send to Voicemail" also have a "Mute" button. Many of the users have Skype fpr Business / WebEx and other meeting tools and might be busy in a meeting. If the softphone rings, you...
    • ad42
    • Thread
    • incoming call mute softphone
    • Replies: 0
    • Forum: Server
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