notify

  1. Emergency queue notify agent

    Goodafternoon, For a GP practice we have the next challenge. There are 3 agents using the 3cx windows app (version 16.3.0.264) In the IVR option 1 go`s to a priority queue (Emergency) with these agents in it. But if they are in a call they don`t see or hear that there is an emergency call And...
  2. Polycom VVX 601 reboots after receiving NOTIFY from 3cx

    Hello, For the past two days my Polycom VVX 601 has been rebooting for no apparent reason. I have not been able to spot the pattern, but I noticed that this happens right after the Polycom receives a SIP NOTIFY from the 3cx, to which the Polycom responds with 403. The NOTIFY request has an event...