number format

  1. number format for outgoing SMS messages

    Hello. We are using 3cx v20. Configured generic Siptrunk, SMS is enabled by using a custom template. SMS works properly when sent in 11-digit format. When a user tries to send an SMS to another user from the address book, where the number is specified in 10-digit format, it fails. Is there an...
  2. Clark-Ritchotte

    Solved SMS Number Format causing Contacts not to show.

    One of my clients is having issues with SMS not showing the contacts information from the 3CX phonebook, I verified that it's looking for at least 6 digits out of the phone number to link them, and also attempted a caller ID format in 3CX and forcing Telnyx to give me the 10 digit number. The...
    • Clark-Ritchotte
    • Thread
    • 3cx missing contact number format sms telnyx sms
    • Replies: 4
    • Forum: SMS
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