old messages

  1. Unable to access old Voicemails

    Good day. I am using 3CX hosted by 3CX, 18.0 Update 4 (Build 965) Version, Fanvil X3U Pro phones, with firmware 2.4.7.5. I have a user that has 13 voicemail messages (old), no new messages. When they go to their voicemail on the phone, either via the voicemail button or dialing 999, or by...