on-prem

  1. V20 Upgrade fails with "Invalid Backup File Invalid reply (LicenseEmail)"

    We have made several attempts to perform the V18 to V20 upgrade on an on-prem server at one of our supported schools but keep running into the same error condition when we get to the 'restore from backup' stage. We would appreciate it if you could take a look and help us figure out where it's...
  2. TPR3CX

    Moving 3CX to AWS

    Greetings all, With V20, we are considering moving our 3CX system from our VMWare environment to our AWS tenant. Is there a recommended solution documented anywhere, or do I just roll out an EC2 and host it on there? Thanks!
  3. 3CX V20 FQDN port 5001 issues | 3CX Self-Hosted On-Premise Install

    Hello, I installed the new V20 fresh install for 3CX, During installation it did not give options to select what port to use, 443,5001 I can not use the 443 port as 443 is behind a nginx acting as reverse proxy. I wanted to switch it to port 5001 but it did not ask during install and FQDN is...
  4. We hear callers, but they can't hear us.

    We have a phone system that has been working well but recently we tried to move to a new location and due to ISP it failed. We went back to the on-site system but now when someone calls in we can't hear them but they can hear us. It is only at one of our locations so I'm assuming its a...
  5. Phone Compatibility, Pricing On-Prem, etc.

    Hi! I'm based in the UAE and have a few questions about 3CX. Q1. I really want to use physical IP Phones and was wondering if the Grandstream BT101 Budget Tone is Supported. And if it is, how to set it up? Q2. If I host my phone system on-prem am I still only going to be able to use 3CX for...