on prem

  1. On prem | 3cx V20 U8 call recordings unavailable and call costs not reflecting

    Hey guys, Issue 1: I am having an issue with some of my customers 3cx instances whereby all new call recordings are no longer showing in the 3cx management console. I have verified that calls are indeed still being recorded and are available on the system itself when connecting to the server...
  2. krossh

    Check Other User's VM Box (Creating a shared VM Box)

    I have an instance where users are migrating from Mitel to our 3cx. They utilize shared mailboxes heavily and attempting to do something similar here if possible. I was going to create a user extension that effectively is a VM box only. No phone assigned. Then create a speed dial on each...

  3. Moving to Azure?

    We have a customer who already has subscriptions in azure and wants to move their 3CX into the azure environment. Current setup: 1. Hosted on Prem (in private cloud) 2. IP based SIP trunk - will have to move to an account-based trunk I assume? 3. They only use client-based connection so no...

  4. Best practice changing the local IP address of on prem 3cx server

    Hello, I have been doing some reading on this but wondered if there was a best practice out there for changing the internal/local IP address of my on prem 3cx server? They originally just put it all on the same network as everything else, and for multiple reasons I need to move the 3cx server...
  5. tomkruk

    No Incoming Calls (on-prem install)

    I have this on-prem install working for years (and using Twilio). Absolutely no changes have been made. All of the sudden, no incoming calls are going through. Outgoing calls are fine. Checked Firewall test, all passed. I tried upfrading to V18. It was successfully upgraded but the problem...
    • tomkruk
    • Thread
    • incoming call on prem on premise
    • Replies: 3
    • Forum: Other

  6. Dynamics 365 on prem client side Integration

    I have added the legacy plugin in 3cx and activated the plugin on one extension. Other than configuring the 3cx client settings for the Dynamics 365 plugin, what else do I need to do?
    • Micah Castorina
    • Thread
    • crm dynamics 365 dynamics 365 on premise on prem
    • Replies: 4
    • Forum: Other
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