open ai routing

  1. Allen_Miller

    AI Call Routing Fails

    I am learning by setting up a Receptionist Agent. In the Call Routing screen I have one test extension set up and in the Description I have a few phrases separated by commas like "support, tech support, customer service" The agent appears to recognize my test call asking for tech support and...
    • Allen_Miller
    • Thread
    • open ai routing
    • Replies: 10
    • Forum: AI
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