Given I'm considering suggesting to my organization to migrate from Mitel on prem to 3CX Direct Routing integration into MS Teams, could I get feedback from any current admins with 3CX integrated into MS Teams - what impact did you experience yesterday during the global MS Teams outage?
I am wondering if it's possible for a manager or admin to mark an "Outage" in the system, so that when customers call in, it routes them to an automated message or queue of some sort.
This isn't in reference to a PBX or 3CX outage, just an outage of our provided services. So if our processing...