Hello,
We are using one specific trunk provider for inbound calls but a different one for outbound. There are over a 100 dids in this installation.
In a perfect world, the users would all use their internal extensions to call each other but they are just too used to dialling their direct...
Previously, in version 16, the Outbound Caller ID would be set by 15CHARACTERNAME<+17663686237>, but now, after upgrading to version 18, it will not allow the "<" or ">" characters. Rules that already have the "<" and ">" characters from version 16 still work, but if you open them to edit, it...
Hi All,
I am setting up a trunk for routing 911 calls out. I have the trunk up and running, My issue is with the Caller ID, I have a select group of phones that will display their DID when you dial out the normal trunk. If they would dial 911 my outbound rule switches to the linked trunk. What...