park orbit

  1. Terminated by Parking orbit

    Have a client complaining that when they put callers on hold (shared parking) the calls are being dropped. I checked the logs and I see a lot of "Terminated by Parking orbit (SP1)" today. Wondering if someone can help me understand what it means and how to explain/resolve for the client? They...
  2. Intermittent Call Park failure.

    There may not be a direct answer for this, but I've had a handful of times where a user is placing a call on a shared parking, but it fails and disconnects the calling party. (Edit: Mean to add that: I have not been able to confirm with user if there is a transfer failure dialog on their phone...
  3. NicholasBarnes

    Parking orbit and shared parking

    Hi all, I'm getting thoroughly confused about parking in 3CX. The page at https://www.3cx.com/blog/docs/call-parking/ talks about both Parking Orbit (ten slots accessible by *0x to park and *1x to retrieve) and Shared Parking (either 250 or 251 slots (says "250 slots from 0 to 250" which would...
  4. Benedikt Machens

    Allow transfer to own extension when "Accept multiple calls" is deactivated

    Hi, Feature request It would be helpful to allow transfer to the own extension, even when "accept multple calls" is deactivate. Use case You are inside a call at your hardware (e.g. Yealink phone) and then you decide that you have to walk somewhere. Than you can transfer the call to your own...