phonebook number matching

  1. 3CX shows wrong contact name

    We have an issue, where we call Person A, but 3CX shows the name of Person B. The last 6 digits of their numbers are the same. Person A is a 3CX contact Person B is a CRM contact (imported from our sql server) Even if I set "match caller ID to a contact entry" to either "match exactly" or...

  2. outgoing Calls: Number not matched to Name

    3CX and Windows application current version All the contacts are synced using Exchange on Premises If I make a call using the windows client then end the call, some numbers are shown not with the name in the call log of the application. The numbers which are only shown as numbers start with 0049...
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    • phonebook number matching
    • Replies: 3
    • Forum: Web Client
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