pin code

  1. 3CX SMB 10 license - Email notification settings and incoming line identification

    We are on the new SMB 10 and my client is looking for 2 things. 1 they want to receive voicemail notifications but not all the others. They receive hundreds of notifications a day and I completely understand the problem. They have one trunk and 2 DIDs, and it goes into a digital receptionist...
  2. PIN for incoming calls

    Hello, We have support number where only users from authorized companies can receive support. Is there possibility to enable and maintain PIN that user should enter before he is connected to agent? If yes, how can I do that? Thank you in advance!
  3. Brian Lowrance

    Solved Cannot enter pin code in voicemail or use IVR (Internal DTMF issue?)

    I upgraded our 3CX installation from 15.5.3849.1 (15.5 SP1) stepping through each update until reaching the latest 15.5.13103.5 (15.5 SP5). All seemed to go well. I've since learned that we can no longer enter our pin code when calling the voicemail extension when using our voip phones. We...