Hi All,
Customer wants to integrate their CRM into 3CX. One requisite they are after is that for certain extensions on the system, they want to be able to limit what contacts they are able to see in the contacts tab. For example, the accounts on ext 1001 should be able to search the CRM...
Dear Support Team,
Please provide information about CRM Integration with PipeDrive.
The CRM integration is already set up with PipeDrive.
CRM Integration with PipeDrive:
Caller Screen Display: Currently, the caller screen displays "Last Name, First Name (Organization Name)". Can this be...
Dear Support Team,
I am experiencing an issue with using the same pipeDrive XML file that was working fine in V18 in the V20 environment. Specifically, CRM information that was previously displayed on the incoming call screen when using 3CX is no longer being displayed in V20.
I have not made...
We have just setup the PipeDrive integration, and although it mostly functions correctly, occasionally the caller ID function shows the wrong name. Double checking PipeDrive they are definitely not duplicate phone numbers. As far as I can tell, the integration is set up properly, is this a known...
So this seams to be a revolving door based on the comments,
Credit to mark philips who made the original CRM intergration for Pipedrive,
I had the following issue,
User calls in, CRM gets polled,
Number Not Found
New Contact created (number type was blank)
Call Proceeds normally
Call 2 (same...
hi All,
has anyone got the call journaling working with the community integration that mark kindly put together for us?
i've created a "contact" in Pipedrive with the telephone number as "AgentExtension-145" - but i'm muddled in how 3CX then has to be set, i can't see journalling taking place...