Hello,
I have a client using the webclient and the headseat Polysavi-8200 (Plantronics). I configured the headset integration through 3cx webclient to allow the user to pick a call using the button on the headset.
The problem is when receving a call, if the user to the button on the headset...
hi all
We are trying to use a fanvil x4u with a plantroincs cs504a headsets but answer remotely (i.e.you press the button on the headset over your ear). Had a look online and we've enabled EHS on the phone, then tried ehs33 adaptor and jabra ehs too. We can only answer calls if we click...
Hello,
i have update our test System to v18. After first testing i see that there is no more Headset integration for Jabra and Plantronics. We need it an can not update our main 3cx until that is back. Have anyone information's about that?
We are testing redirecting our Plantronics headsets over RDP with RemoteFX.
We can successfully enable headset call control (answer/end calls with button on headset) by installing Plantronics Hub and the 3CX Windows Soft Phone on our terminal server – call control only works when the Plantronics...
We are testing redirecting our Plantronics headsets over RDP with RemoteFX.
We can successfully enable headset call control (answer/end calls with button on headset) by installing Plantronics Hub and the 3CX Windows Soft Phone on our terminal server – call control only works when the Plantronics...
Hi All,
I tested button call control (RCC - remote call control) with a wider set of Poly headsets with the 3CX Windows Client, Version 16.3.0.179 and Plantronics Hub version 3.20. The test included inbound call: headset rings, answers, ends, outbound call: headset activates, ends.
I had success...
I tested three different plantronics devices:
- plantronics blackwire 520
- plantronics voyager legend uc (connected via USB / BT300M)
- plantronics calisto p420-m
It seems plantronics devices basic call control works fine with 3cx
(accept / hangup buttons / volume / mute)
there are two...