#predictdialler

  1. jpskinner

    Solved Outbound Dialler Issues

    hi all, I am trying to do an outbound dialler using the sample, but it is not working - please can someone have a look? :) 2021/08/13 10:22:45.941|8295|0001|Inf|ScriptRunner.ScriptRunner-Script updated on Wroutepoint.131: 0993 2021/08/13...
  2. Predictive Dialler Issues

    Hello, I am trying to put together an outbound predictive dialler for our agents to use to speed up a process. I have the dialler connected to our Test DB and the query checking the numbers fine. The issue I'm having is that I have 5 prospective numbers all lined up and it just keeps dialling...
  3. CFD outbound dialler integrating with customer CRM via their API

    Hi All, I'm wondering if there's any way to have the CFD application get the number to dial etc. supplied via an API from the client's CRM? We've looked at doing via the normal database lookup process but their dialling scenario is a little complex with multiple call back attempts at varying...
  4. Predictive Dialler / 3CX P-Asserted-Identity Help

    We have a predictive dialler that prior to us installing 3CX had a direct sip connection to our provider. Since upgrading to 3CX we now run the dialler calls through 3CX which has various advantages for us. One disadvantage is that 3CX does not pass on the P-Asserted-Identity (PAI) from the...