priority

  1. Change phones' codec priority through templates

    Hello, We are using latest 15.5 SP6 for our 3cx and latest provisioning templates for our Polycom VVX 4xx,6xx and Yealinks T2xP (version 80502). We have been trying to change the priority of the G.711a-law codec on the phones, so that it is used first in the SDP. Our target is to change the...
  2. Sven Witlox

    Call Queue priority

    I know this has posted before, even got a reply that it was a good idea and it would be implemented but no result yet. Or something simelar like this. I want to prioritize my agents in a single call queue as I login to the queue. So: Monday: Agent 1 -> skill 100% in the queue (direct alerting)...
  3. pahan

    Conflict receiving 3CX calls and Voice calls in android

    I have configured a 3CX phone system at my workplace and provided some android phones to workers so that they can communicate through data. phone model is samsung j2 2016. though i use 3CX, i need to prioritize the voice calls on those phones. but now, when 3CX attempts to call my mobile while i...