prompt missing

  1. Prompt missing - 3cx Multi Tennant

    We've just deployed a brand new Multi Tennant Self Hosted deployment and are having issues due to an issue with prompts. Version 20.0 Update 5 (Build 551 Release) If a Department Administrator uploads a prompt via their portal we cannot edit any other settings on the Queue or Digital...

  2. Ring Group "Prompt Missing" issue

    Hello, I’m running 3CX PRO Version 20.0 Update 3, self-hosted on Digital Ocean with Multi-tenant mode enabled. I am logged into the PBX using the "System Owner" account. When editing a tenant's ring group, I encounter a "Prompt Missing" error (screenshot attached). The prompts in question...
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