provisining issues

  1. ronenba

    Cisco Meraki with hosted 3CX provisioning doesn't work properly

    we have hosted 3CX PBX, we are having an issue provisioning Are there any settings that need to be addressed on the Meraki firewall (the PBX hosted by 3CX) For another system we have behind Fortinet we needed to disable ALG and it is working, again the PBX hosted on 3CX servers Do any...
  2. Solved Provisioning failed for Yealink W80DM

    Hello everyone, We have just set up a 3cx server (V20 Debian based) on a local VM. The functions all seem to work perfectly, only the provisioning of the DECT Manager W80DM from Yealink is causing problems. We have followed the instructions but the following error message with ID 30040 appears...
  3. Cannot Provision Phones

    I had an issue where a Fanvil X7C router phone stopped functioning. Took a replacement, it wouldn't provision. Setup an SBC on a windows machine and returned with an X7. Same result, wouldn't provision. Could access the web page of the phone, no prob, but it wouldn't show up in the old console...
  4. Solved Unable to provision Fanvil phones at all !

    Hi I'm installing a new 3CX system for a customer but I have an ennoying issue. The 3CX system is running in the lan in appropriate LAN IP class. I can provision 3CX android app on it without any problem and it keeps being connected with 3CX whatever I'm in LAN or from internet. My 3CX system...
  5. Phones showing as new after provision

    Hi all, Not sure if someone can point me in the right direction here. We're rolling out new Fanvil X7s shortly, and are in the process of setting up the handsets. We purchased a demo phone and it worked as I had expected, showed up under 'Phones' and once assigned to an extension, stayed this...
  6. Unsupported Fanvil i16sv Video Door Intercom Won't Provision

    Hi all, we have a Cloud-hosted 3CX instance and can't get the Fanvil i16SV intercom to provision. Local SBC deployed on-prem/ Firewall all checks out with no issues. All other phones are provisioned with no problem. The Intercom show's up within the phone tab however the options to "Add Ext"...
  7. V18 3CX App - Provisioning Failed

    Hello, since we updatet to V18 - we cant provisoning with the Desktop App. The Log's says: [2022-03-09 13:23:38.004] [warn] (provisioning-process.class) Error: Cannot create a secure cookie from an insecure URL [2022-03-09 13:23:38.007] [warn] (provisioning-process.class)...
  8. BABALUCHA

    Yealink Phone T53 keep on asking username and password even after factory reset

    Hello Everyone First of all thanks for taking the time to stop by and reading this to help :) i have weird situation .I have 2 phones Yealink T53 and provisioned them with 3cx instance (hosted by 3cx) for temp use but now that i have deleted those MAC addressess even from 3cx server , they are...
  9. Solved Provisionning Gigaset C530 IP

    Hello, I know Gigaset C530IP was not supported by 3CX, but i have a lot of those DECT in my work. From this thread i know some people can do this : https://www.3cx.com/community/threads/how-to-provision-a-gigaset-c430ip.66898/ But can i exchange about what loging connection they put in? Thanks
  10. Dennis Pillow

    Solved Yealink W60B Provisioning

    I can only imagine that I am missing something in the provisioning task of the W60B. My question is, "Is there any simple guide or file to show me the proper way to configure a W60B for provisioning on the 3CX Cloud Service"?
  11. Problems with PnP and Yealink T19E2 Phone

    I'm having problems with the auto-discovery / auto-provisioning via PnP of a Yealink T19E2 phone. I don't have any other phones brands to test with. I have 2 of these phones for testing purposes and both have the same issue. 3CX Version: 16.0.676 Yealink T19 E2 Firmware: 53.84.0.35 If I create...
  12. Fanvil X3S - Auto BLF provisioning not working

    Hello, I am trying to setup a phone system using 3CX (on a dedicated windows machine) and Fanvil X3S Phones, which, although configured exactly like described at 3CX’s website, do not receive the BLF configuration from 3CX, making admins have to go to the “Phone UI” to set them up. Is this a...
  13. Solved Can't reprovision Yealink T46S

    Hello! We have a cloud hosted 3CX and a local SBC. We use Yealink T23G, T46S and T56A. Phones appear in MC and get their first provision OK. After some changes in BLF, we want to reprovision phone to get them. Clicking "Reprovision" in "Phones" tab works great for the T23G ans 56A but not on...
  14. Provisioning snom 3cx without prompt password

    Hi Guys We got a customer who bought 50 Snom 3-Serie. Provisioning is working fine, but he is complaining that he need to login (username and password) every single deskphone. is there anyway to provision deskphones without having to login? We already define the user in the 3cx-console...
  15. Extensions changing to DND on their own randomly

    Extensions are registered over local Lan to Yealink T46s phones Phones are on the latest supported firmware Randomly the phones will switch to DND sometimes while on a call. Pressing DND 2 times or changing in the web portal sets it back to availible The extensions do not have auto switch set...
  16. Scan QR Code Error: PBX Could Not Be Reached

    I have just installed 3CX 16 on a Windows 10 machine and when I try to provision a phone with the 3CX app I get the error: Provisioning Error. PBX Could Not Be Reached. Connection Time out. I have used 3cx in the past with no problems but now that I installed it again I can't get it to...
  17. Solved 3cx iPhone client provisioning file cannot be reached

    I hope someone can give me some ideas to fix this issue. We have 3cx 16 running with the latest version. System upgraded from 15.5 to 16 and everything was fine. I had some issues and reinstalled v16 and restored the backup. Issue turned out to be unrelated to 3CX. I had provisioned 2 iPhones...
  18. Solved 3CX app registers my GXP1630 IP phone does not!

    Hello All, I rolled out the PBX express on Azure (so not local on my network). I am new to 3CX. I registered the APP on 3 phones and was able to call extension to extension with zero issues, 2 users in the US another out of the country. I purchased 2 Grandstream GXP1630 running the...
  19. SPA112 - Cloud hosted 3CX provisioning issues

    Good morning, We are having a terrible time trying to get these SPA112's to provision on our cloud hosted 3CX server. I have read several forum posts but I am still at a loss. I know the SPA112 isn't officially supported by 3CX but by judging what I have read, people are still able to get it to...