provisioing

  1. Phone management options greyed out after editing custom Yealink template — safe recovery question

    Hello, We are running a self-hosted 3CX system and all Yealink T4x phones use a custom provisioning template (yealinkt4x_custom.ph.xml). While testing, I made a very minor change to the template (changed the label of Line Key 5 from "Park 2" to "TEST") and saved the template. Immediately...
  2. Move SBC from on Prem to Hosted with an SBC

    Hello, A customer has an on-prem pbx. we are going to move it into hosted and put an SBC onsite for the 25 handsets. Will the handsets need to be reprovisioned through the SBC? Thanks
  3. Sonal-MA

    Solved Provisiong 3CX app V20 problems Android 14 Samsung

    Hi, We have 2 customers who have a Samsung Android 14 phone. The can't provision their 3CX app when scanning the QR code. They get the "QR provisioing failed" message. When we test the provisioing with another Android phone (One Plus). There is no problem. Is there a know problem with...