question

  1. SiragJ

    Reporting question/request

    Hi, Why is it that 'Agents in queue' reports don't keep a history of who was in a queue. I noticed that when you generate a report from say last week and you removed someone today that was in said queue then, it won't show that person in the report. This led to some confusion with a customer...
  2. Boschko

    Softswitch Question

    Do you guys have any cloud-hosted SIP softswitch recommendations? The main job will be handling trunks from multiple suppliers and provide trunks to our clients either on the Hosted 3CX or on-prem. So is it safer to simply go with commercial solution like CloudSwitch, Sippy Softswitch, Genband...

  3. Firewall error - Full Cone Test Failed

    Hi Guys, Can someone explain to me what the above error means, and how to fix it. I've just installed 3cx free edition v15 as an evaluation (really it's just making sure that we have v15 set up before moving our official system over. I went onto the router page and forwarded ports ranged...
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