queue history

  1. arma_admin

    V20 Update 9 – PWA queue call history incorrectly handles caller number/name depending on provider template

    Hello, I am investigating a caller ID / caller name issue with 3CX V20 Update 9, Build 995, using the PWA/Web Client and a SIP provider. I believe there is an issue with how 3CX handles the incoming caller information from the SIP trunk and subsequently displays it in the PWA queue call...
  2. ArneDery

    Queue Call History for Regular Queue Members

    I would like to suggest adding a queue call history view to the 3CX Queue Manager Panel. Currently, a regular queue user can see their own call history, but not the complete history of calls handled by the queue. To see that information, users need access to reporting functionality. For many...
    • ArneDery
    • Thread
    • history panel queue history queues windows client
    • Replies: 0
    • Forum: Web Client
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