queue jumping

  1. Solved Calls in queue hold untill the timeout for destination if no answer is reached

    Hello, First of all sorry for my bad English It seems that I can't find the proper solution for this, or this is imposible to do with current 3CX system version. So to the problem. I got a system with around 20 queues which are programed to have 420 sec timeout before destination if no answer...
  2. Jes.amos

    Queue Jumping

    Does anyone know if it is possible to have an option in the an IVR or Digital Receptionist that will place a at the top of the priority list once the call hits the queue? Nothing is jumping out at me or apparently obvious.
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