Hello,
I don't see the option to access the terminal on a 3cx hosted instance. How can I reset/reboot an instance? I have tried restarting the services but my problem persist.
Thanks!
Hello,
I have a strange case where my client logs into their voicemail (999) to check messages. Systems says 2 old and 1 new voice message but should be 3 new messages. Explanation below:
Empty voicemail box when she left last night.
6am: First voice msg left by a customer (outside of office...
I have found a couple of forum posts mentioning what seems to be similar issues, none I found have solutions and they are closed for additional updates.
https://www.3cx.com/community/threads/fanvil-handsets-freeze-periodically.76433/ -Posted Sep2020, closed for replies...
Hi,
We have a couple instances of 3CX running with Snom DECT bases. They work flawlessly, but there's one little thing that annoys me... When adding og changing an extension within 3CX a reboot of the DECT base station is needed to add it to the DECT setup.
I understand that the DECT bases...
We have a local 3cx on Debian with 300+ Fanvils.
After a power problem we are having problems with authentication of the phones. All are powered by PoE, so we restarted the switches for a reboot en renew the registration.
30% are connected, but the rest has an authenciation problem:
Reason...
Hello,
For the past two days my Polycom VVX 601 has been rebooting for no apparent reason.
I have not been able to spot the pattern, but I noticed that this happens right after the Polycom receives a SIP NOTIFY from the 3cx, to which the Polycom responds with 403. The NOTIFY request has an event...
Hello,
We are deploying Polycom IP Phones with 3cx server, and I noticed that a user accidentally dialed *30 (this was provisioned to one of their BLFs for some reason).
I heard the RTP, 3cx replies to the INVITE and sends a media stream saying "Available Status Set".
Apparently, the Polycom...