receiption

  1. Solved How To: Calls come into receptionist if logged into queue, if not call goes to IVR

    I've been on 3CX for years and generally I can figure out most things but this one has be stumped. Here is the call pattern: Call comes in > If Receptionist is logged in or not on phone/busy, call rings at receptionist extension, if receptionist is not logged in > Call goes directly to...
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