recording downloads

  1. JoshuaF

    3CX Recording Retention of 30 Days + Auto Archiving after 29 Days

    Hey Everyone, I have our 3CX system setup with a 365 integration for its backups. I have my retention policy for local recordings set to remove temp local recordings after 30 days. I want to have recordings held on our sharepoint longer than 30 days, and as such have enabled auto archiving of...
  2. Callback for recordings

    Hi all, does 3CX support sending call recordings (the actual audio file, or a recording URL) to a callback/webhook URL automatically when a call ends? I’ve configured Remote Data Storage & Archive to S3, but recordings only appear there once they’re archived. I’m looking for a way to push...
  3. Issues with Web Conference Initiation and Recording Downloads

    Hi, I have noticed that most of the time we are unable to initiate web conferences, as an error message appears. At times, meetings can be started without any problem, and the corresponding recordings are accessible without issue. However, on most occasions, when clicking the Start Meeting...