reject

  1. Question Regarding Queue Call Decline and Timeout Tracking

    Hello, We would like to ask whether there is currently a reliable way to identify when a queue agent explicitly declines/rejects an incoming queue call. Additionally, we would also like to know whether it is possible to identify cases where an agent intentionally lets a queue call ring until...
  2. Solved Outbound Rules (Same Provider)

    I have 4 SIP numbers with 4 different passwords, under same IP. Since its impossible to have each number under a single trunk as DID (because of different credentials) i have to create 4 separate turnks and identical outbound rule per each. Now when 4 outbound rules are created following issue...
  3. RBS

    Does code 603 issue Retry-After header?

    Right now it must be either blank or "0", because upstream keeps immediately retrying, producing 50+ retries, all with different UUID. Can you think of a way to set it to maybe 5 min (300) or have any control over the response headers? Considering code 603 is a re-triable error, the mess it...