restart

  1. 3CX PhoneSystem Media Server need restart to hear again

    Hi, I have a problem with 3cx self hosted. Randomly, users cannot hear phone (sometimes only external calls, sometimes also internals) until I restart the 3CX PhoneSystem Media Server. After that, everything works fine again. We had this issue also with previous version (we actually are on...
  2. Leo_B

    Phones behind SBC displayed 'No service', resolved by PBX reboot. What's happened?

    Well, this Friday I woke up because of the customer's phone call. It was reported that office phone system has stopped working. I checked the one, no alarms in the Dashboard, all trunks are okay, SBC up and running, yet office phone show 'No service' status. Resolved the problem by restarting...
  3. Connexium

    The Hosting of your 3CX NFR has been parked

    Hello, Our LAB NFR has been parked last night. Obviously there is not a lot of activity on this instance. I am unable to restart it. All the options are greyed. (also this menu is a weird UI/UX choice and was hard to find to be frank. It should be next to the Install button in my humble...
  4. TWilliamFTV

    Server Error on your Google account

    Hi! I get "server error" before login on my management console. I have an account hosted on your Google account. I think you should only restart the system. My account is ftvcompany01.3cx.it Thank you!
  5. WindowedOffice

    No Sound on External Calls

    Hello everyone, We've been trying to resolve an issue with calling out externally. When a user answers a call made from our network there isn't any sound from the callers phone or the callees phone. The calls get connected but no audio can be heard either end. This appears to only happen after...
  6. Solved Polycom VVX 600 dials *30 and instantly restarts

    Hello, We are deploying Polycom IP Phones with 3cx server, and I noticed that a user accidentally dialed *30 (this was provisioned to one of their BLFs for some reason). I heard the RTP, 3cx replies to the INVITE and sends a media stream saying "Available Status Set". Apparently, the Polycom...
  7. complit

    Solved Memory usage is over 6GB with 10 ext.

    Hi all I have an installation that recently have been updated, now the memory usage us way over the top, and the server crashes often. After a reboot the memory usage resets, but rises after a few hours to the same level. Would a reinstallation and restore backup solve this issue? Version...