restore backup

  1. 3CX migration questions

    I need to migrate our 3CX install from one VM to a new one so I can set a new password. To try and minimise downtime as much as possible (we are 24/7, 365) I was planning to have the new VM basically setup and ready to go waiting on the restore backup screen so I can save a backup from our...
  2. HELP! License Key Is Incorrect

    Hello All, my license key on my on prem Build 18.0.9.31 stopped being able to reach the activation servers and it expired. This opened a huge can of worms and my system is dead in the water. In hopes to upgrade to the latest version 18 and fix the activation servers, I ran a backup, uninstalled...
  3. Solved Restore Time - V18 toV20 On-Prem

    Hello. I will be upgrading soon and have a 1.56GB backup. Has anyone done a restore with that size of a backup, or close...looking for estimated restore times to let staff know for downtime. Thank You
  4. Connexium

    Reinstall 3cx with backup on existing VM

    Hello all. What would be the best procedure for reinstalling 3cx (self-hosted on Digital Ocean) on an existing VM from a backup? The challenge is we want to keep the same static IP. Creating a new VM via PBX Express will assign a new IP. Use case: license downgrade and want to keep the same...
  5. V20 - Restoring an FTP backup impossible - Restore to a different FQDN

    I tried many times restoring a backup on a 3CX-hosted v20 system, but that never worked so far: after launching the restore, there's a long wait 'til an error message "504 - Ok" pops up (see attached screenshot)! :( Although this message indicates a timeout, the FTP backup-location is...
  6. Wesley | Ruijs IT

    What is included in the backup.

    Hi, I was wondering what is and what is not included in the 3CX backup. A far as I know the settings for auto update and backup location is not included.