ring tone

  1. Ring tones for external calls

    Hello, Is there a way to change the ring tone on external calls? I found where to change the ring tone on internal calls and queues, but not on external calls or ring groups. I see a few posts from long time ago that this was not possible at that time, just wondering if anything changed...
  2. Not getting any ringtone for the incoming calls

    Hi 3CX Support, Some of the users use the 3CX Web client on Chrome. They all are facing an issue while receiving incoming calls. There is no incoming call ringtone. They are also using the updated version of Google Chrome. May I know if there is any solution for this case? Looking forward to...
  3. anthony0030

    No Ringing on some external calls

    I am running the latest firmware 18.0 (Build 314) on my server that is running on a raspberry pi locally. The firewall tests pass with no problems. I am using a Cosmote internet line with its SIP trunk. I sometimes don't hear the ringing sound when calling an external number. I did some packet...
  4. 3CX Webclient on Chrome not ringing

    Hello 3CX Support, We use the 3CX webclient 80-90% of the time in our company, based on Google Chrome, but without the 3CX extension. For the last 2-3 weeks we have had an increasing problem with users complaining about missed calls. In the meantime, I have also had the problem, but as an admin...
  5. How to mute the ring tone of an incoming call on 3CX desktop client

    My boss just asked me if I can mute the ring of the desktop client on his PC when calls come in. He keeps his volume rather high (for other reasons not worth mentioning) and when a call comes in, it makes him jump a bit. The goal is to mute the 3CX client without muting all of the PC's audio...