ringgroup

  1. Calls not able to be picked up after first ring group

    Not sure if this is the right spot for this thread but have had an ongoing issue with a client when someone calls in, users in the first ring group can't answer when it hits the second and third. The users in the first ring group (reception) are also in the second and third groups. Here is...
  2. Solved Yealinks not receiving INVITES while 3cx clients do

    Hello, We are under the following environment, using all the latest supported releases for each node: - 3cx SP6 (15.5.15502.6) - Yealinks T26P 6.73.0.60 - Yealinks T28P 2.3.0.60 A strange issue occurred on the following simple scenario: Incoming call from SIP trunk to E1 gateway - - > Ring...
  3. 3CX Cancelling Calls

    Hi all, We have a problem at the moment with 3CX canceling incoming calls. What's strange is it will only cancel with some mobile numbers... The setup goes as follows: DDI > Ring group with 10 second Hunt of 2 extensions. If I call the number on my personal SIM I move to the second extension...
  4. Signaling 2nd Call in Ringgroup

    Hello I have a Ringroup set with 3 Phones. All three phones are used by the same person, depending where she is in the building. The Problem is now, that if one phone is busy, incomming calls are not signaled anymore on this phone, only on the other two. I assume this is a feature (which kind of...
  5. Ringgroup never transfered to voicemail after timeout

    Hello, I'm testing a patton 4112 with 4 FXOs. Inbound calls are ok, outbound calls are ok. BUT, if I send the FXOs to a ring group (801), and that this ringroup as a timeout to send the call to an extension voicemail (200), there's a message on the calling phone telling that the voicemail of...
  6. Change voicemail announcement for Group Mailbox (Queue, Ring Group)

    If you create a call queue or ring group, you are able to send callers to a specific group mailbox. Recorded messages will be sent by mail to all group members. Actually, there is no chance to change the announcement for these mailboxes! Callers hear the standard, not personalized system...