sbc issue

  1. Leo_B

    SBC outage because of 'Bridge failure on while processing TCP: Connection timeout' error

    Hello everyone, Today our customer reported phone system 'outage' that lasted 20 minutes approximately. Afterwards, system has returned to normal functioning status. Considering the provisioning method implemented is SBC, I checked 3cxsbc.log file and found a bunch records reporting 'Bridge...
  2. HugoWiff

    SBC constantly connecting and disconnecting

    Sorry if this is the wrong forum, I wasn't sure where I should post about an SBC issue and this seemed like the most appropriate place. I have a Raspberry Pi 4 Model B (4GB) hosting the SBC running the 3CX Provided Raspberry Pi Image. About once every 5-10 minutes the SBC will disconnected for...
  3. Leo_B

    SBC trunks 'have changed status to Up' multiple times

    Hello everyone, This Wednesday's evening several customers' SBC instances literally burst up with multiple notifications reporting SBC trunk is back online. Between 5:46 PM and 7:14 PM EST we received 30+ messages reporting another trunk to have 'changed status to Up'. As we checked the SBC...
  4. wars

    3CX SBC disconnecting and reconnecting at least two times an hour... Where do I start?

    Hey all, happy new year! I'm after a bit of advice. I've noticed our SBC is having issues over the past few days (but today it's a problem because previously it was over the weekend with no traffic, now it's a weekday and we are actively using the system). It's been emailing each time it goes...
    • wars
    • Thread
    • 3cx tunnel 3cxtunnel disconnect sbc border controller tunnel sbc issue
    • Replies: 20
    • Forum: Phone System / PBX
  5. wars

    Solved Suddenly, SBC constantly disconnects and reconnects - no changes to network

    Hey, I am pulling my hair out here. I hope someone can point me in the right direction. For the last 2 hours our PBX has basically been offline. Setup is - 3CX Cloud - Linux SBC is local with Polycom & Yealink handsets. NO network changes. SBC constantly disconnects and reconnects. I am able...
    • wars
    • Thread
    • intermittent disconnections registrations sbc sbc issue
    • Replies: 3
    • Forum: Phone System / PBX

  6. SBC keeps registering and then failing

    We have a customer with an SBC on a Raspberry Pi that was working for months, but they called in yesterday morning and reported that the phones were not working. We found that the SBC was registering OK then failing to register about 30-33 seconds afterward, reregistering about 28-40 seconds...

  7. 3CX SBC / Yealink No Service

    Hello Internets, We are deploying some 20-30 CanaKit SBCs. Everything went great with home users that had Xfinity cable modems. I then had two users who are CenturyLink DSL customers and they have Zyxel C3000Z DSL modems. My assumption is that it is some magical sequence of configuration...

  8. Solved Custom Speed Dial doesn't work with SBC

    Hi, I have multiples Snom (710, D785, D385) on 3CX v18 behind multiples SBC. When we had a custom speed dial to the function's buttons (interception, log in, log out, call test, ...), it's the SBC that is added in the configuration as the server to proxy the command. But instead of sending the...
    • Jojo37
    • Thread
    • custom speed dial sbc issue
    • Replies: 3
    • Forum: Snom
  9. big.LITTLE

    SBC Install Issue

    We have 3CX Enterprise Annual 16.0.8.9 hosted on the cloud and want to add an SBC on our LAN side. Installed using 3CX Debian 9 ISO, selected SBC on the first reboot after install, added SBC on the 3CX Management Console and got the Auth ID key, entered on the SBC installation and it says: I...
    • big.LITTLE
    • Thread
    • 3cx issue sbc install issue sbc installation sbc installation issue sbc issue
    • Replies: 14
    • Forum: Phone System / PBX
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