shared and orbit parking

  1. 3CX Shared Parking Call Issue

    Hi Team, We have 3CX running in Version 20.0 Update 9 (Build 995 Release - AI 1.4.48). Whenever we tried to park the call to a Shared Parking call (SP0-SP09), the call shows as a new incoming call instead of being parked to the shared parking. Before, we can park the calls to a shared parking...
  2. Shared Park pickup on Mobile App

    If I put a call on a Shared Park 9 on my BLF bays, I can't see BLF on my mobile 3CX app. Can I pick it up? I tried dialling the Orbit park code *19, but that didn't work. Are Orbit and Shared totally different parks? I am on a 3CX Enterprise system today ( I know Orbit doesn't work on my SMB)...