sharepoint

  1. CreativeTech

    Remote Storage / Data Archiving to Microsoft 365

    I was trying to find specifics pertaining to the archiving of call recordings to SharePoint. Given the limit to cut-off date is 30 days I'm wondering how does this affect the workflow of person who is reviewing the calls and sometimes needs to access recording up to 120 days old. We...
  2. Microsoft 365 Storage Issues

    I'm getting intermittent troubles using 365 as storage. Recently, backups to SharePoint seem to be having issues. Some backups have a size, but the majority don't have a size recorded and aren't valid. I get notified when our failover 3CX tries to restore them as it says the "Provided backup is...
  3. Recording Can't download showing the "File not found or not accessible"

    Hi 3CX Team , In Aug 27, We migrated 3CX V18 to V20 in Azure Hosted VM. Before Migration,our customer have already been integrated 3CX Recordings with remote sharepoint archive storage.original sharepoint folder root path is /3CX Recording. Before Migration , all of recordings are accessible...
  4. Leo_B

    SharePoint, Google Cloud Storage and recordings question

    Hello y'all, Currently we run several 3CX v20 phone systems with remote data storage pointing out to Google Storage. As we consider the possibility of moving recordings to SharePoint site, a fundamental question arises: is a particular 3CX instance capable of detecting recordings uploaded to...
  5. Backing up (and archiving) to SharePoint - empty destination list

    Morning folks, Whilst I've been able to configure customers' V18 systems to backup to SharePoint previously, we're getting errors when trying to use SharePoint as a destination on our v20 PBX. 365 integration has been done, redone and redone again - no errors, all looks OK. The destination...
  6. Survey component saving options

    Hi Guys, Running v18 and looking to implement a post call survey. I'm not looking to use a database in this instance and would like to store it in an accessible area for the customer. Anyone had any luck saving the recordings and .csv to an FTP server or possibly even SharePoint?
  7. PHK123

    Issue with 3CX Backup Options - SharePoint Not Displayed After Successful Office 365 Integration

    Hello 3CX Community, I'm reaching out for some assistance regarding an issue I've encountered with the 3CX backup options in the 3CX Admin Portal. I have successfully integrated Microsoft Office 365 with 3CX, as confirmed within the portal. However, despite this successful integration, I'm...
  8. 3CX v18 u8/u9 - SharePoint archive recordings not being deleted from local disk

    Hi I'm aware that there was an issue with 3CX not deleting archived recordings that had been archived to an FTP site, which has been resolved in U9. I have a box with 250Gb of recordings that have been archived to SharePoint over the last week (was running u8 at the time). I can see the...
  9. Gustavo Taconi

    3CX Backup MS OneDrive / Sharepoint and Recordings Archives

    Hello! I would like to suggest a new feature to able archives backups and recordings in Microsoft solutions how as One Drive and Sharepoint! In our case most customers doesn't have Google Solution :( I believe this feature will help everybody in the same scenario