silent

  1. TLCtech

    User experiencing silent calls after 2 rings

    I have a user that says they are trying to call out, and instead of ringing, the sound cuts after two seconds. The user says it will ring twice, sometimes longer, and then the line will go dead, and will sometimes skip to VM or the person answering. Other times it will remain dead indefinitely...
  2. Maurice Lefevere

    Turning off ringing in Desktop App

    Gooooooood morning, We have a customer that's using the 3CX Desktop App in combination with some plug 'n play Jabra USB headsets. Now, the problem is is that when they are finishing some work from a previous call, and a new call is signaled they continiously hear the ringing sound. Is there a...

  3. Sporadic interruptions between call flow service and queue manager service

    Hi Some incoming calls are silent for the caller, and do not ring our internal phones. What it should happen (~80% of the calls) : Call incoming -> Redirect to an application call flow -> queue 800 (ring all) -> caller hears the waiting music -> An extension pick up the call -> end of call...
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