siptrunk.com

  1. Low Volume and "Network problems between PBX and SipTrunk.com"

    Forgive me for posting a redundant question, but I'm having issues piecing the puzzle pieces together. SETUP * Country US * 3CX Hosted Enterprise Version 20.5 * 13 users configured, let's say 30 SIP devices/apps/softphones behind the SBC * a Few Yealink T57W all up to date, * tech's using...
  2. KMorley

    SIPTrunk.com is classified as "Supported with limitations". What are those limitations?

    Running V20 with SIPTrunk.com trunks and everything is going well so far. I noticed that 3CX classifies SIPTrunk.com as "Supported with limitations" and I would like to understand what those limitations are. Can someone point me to documentation or explain to me what the limitations are? To...
  3. 3CX v16 and SIPTRUNK.com GW1/GW2 issues

    Recently, I have been having random issues with my v16 (16.0.8.9) system connecting to gw2 and having calls fail. It seems to reconnect to GW1 eventually, but there have been times where I have had to unregister and reregister the trunks to force it from GW2 to GW1 again. I have the default...
  4. theMightyMacBoy

    Single Inbound Call Using Two Call Paths

    Setup 3CX Hosted PBX for a new customer (First time using 3CX's native hosting) and having strange behavior where an inbound call is taking two SIM CALL against the license. I am using SIPTRUNK.com's default template, only have one ring group + two extensions currently created. I have never...
  5. Random Calls Dropping

    I have a customer with what seems to be great internet with great speeds. I just installed a new phone system for them about a month ago, and there is a huge problem. Random calls on random extensions completely drop around 4 times a day. These calls usually drop around 28sec to 1:30 into the...
  6. theMightyMacBoy

    Solved SIP Trunk Going over non 5060 port

    So I have been having issues with SIPTRUNK.com and 3CX. I setup the trunk to go over 5060, but it seems that 3CX is wanting to use 1027 for SIP. Anyone have any ideas? Below is the reply from SIPTRUNK.com support. I took out our account numbers for security reasons. Thank you for any help...