sms issues

  1. Solved Outbound SMS and Replies

    I have noticed that the 1st outbound SMS message never gets replied to. Instead, a new "thread" starts with the reply and back-and-forth communications. Is there a setting that can be tweaked to keep all communications together?
  2. ronenba

    send SMS from the 3CX app

    i setup a trunk for outgoing sms 1. login to admin web portal 2. click on admin 3. add trunk that allow to send SMS how do I send SMS from 3CX app on my mobile?
  3. Not getting a message back

    We were testing the SMS feature and we can send the message out but the reply is not showing up in 3CX.
  4. SMS CHAT QUEUE

    We are facing some SMS delivery issue with phone/IOS application. We are have one Call queue(#811) to which we route our SMS and there are three members of this with Extension 201, 202, 203. The problem is that if 201 send one SMS to external number and then transfer that chat to 811 queue...
  5. SMS CHAT QUEUE

    We are facing some SMS delivery issue with phone/IOS application. We are have one Call queue(#811) to which we route our SMS and there are three members of this with Extension 201, 202, 203. The problem is that if 201 send one SMS to external number and then transfer that chat to 811 queue...