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  1. Polycom SPIP331 randomly locks up

    I have a customer with several Polyxom SPIP 331s. They repeatedly need to disconnect POE to reset the phones after they lock up. The phones are running the correct fw and neither the 3CX or the phone logs have any indication as to what is happening. Also, there are no BLFs provisioned. When...

  2. Upgraded from v14.x to v15.5 - Polycom Phones won't provision

    We upgraded our system last week to v15.5 and now our Polycom phones will not provision or register after manual phone configuration. The following steps have been followed: Download latest Polycom files Verify DHCP Option 66 configured for http://***.***.***.***:5000/provisioning/***********...
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