system admin

  1. BIS-Admin

    How to reset [system admin] & [system owner] password?

    Hi all, Is there another way to reset the [system admin] and/or [system owner] password than via the Admin Console >> going to the [system admin] or [system owner] user and clicking the [Reset password] button and then following the link sent via eMail?

  2. PWA app randomly not ringing for call queues, and SLA missed calls being transfered to system owner

    Hi everyone, We're brand new to 3CX, setup so far has been easy and the system is working well, however we have a couple of issues I can't get my head around..... First is that calls from queues in the PWA app don't always ring the agents in the queue. I have checked that the agents available...
    • EMAT-Dave
    • Thread
    • pwa sla time system admin
    • Replies: 5
    • Forum: Windows
  3. JohnWoodCC

    Unable to clear extension in Webclient

    When logged in as myself the System Owner, I am unable to clear extensions in the Web Client. I click on the three dots and clear is not an option. I can clear extensions of users that are in the same group as me(IT), but for any other group, I cannot clear extensions. I did a quick search on a...
    • JohnWoodCC
    • Thread
    • admin console system admin system owner web client
    • Replies: 9
    • Forum: Web Client
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