system

  1. Extension doesn't have access to the company Phonebook

    Hi All, One of our customers would like a new option for extensions: He wants that a specific extension not to have access to the Company Phonebook. For example, extension 100 (employee A) can't see the Company Phonebook because there are a lot of VIP contacts and the extension 100 does not...
  2. Zelker

    Calls stuck/holding on Queue or Droping after a Transfer Issues

    Good Afternoon, guys. I need some help on my 3CX system at corp. Sometimes a random call, when answered and transfered to a queue, it's been dropping (like if i ended the call) or stuck on queue. No matters how i wait, the call still stuck on queue, 5 minutes, 10 minutes, 1 hour, and if i don't...
    • Zelker
    • Thread
    • 3cx dropping help issue local problem queue stuck system transfer
    • Replies: 12
    • Forum: Phone System / PBX

  3. Extension Rights for System Reports access

    I have a requirement to allow an extension user to access reports. I have configured the extension with the rights, but they are now allowed to login (credentials incorrect) What is the right combination of username and password i.e., is is ext no, or user email for USER and which password?

  4. 3CX Jitter and Latency

    Hi everyone, I'm having issues in determinate the maximum Jitter and Latency in my 3cx system. Does anyone knows a way to determinate this?

  5. Web Authentication Password

    Hi, Might sound like a simple question. I need an extension to be able to view some parts of the console. I need to change the Web Authentication Password. It tells me it is in General > Web Authentication. But I cannot find this anywhere, can you give me some pointers as to where this is? Dan
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