technical support

  1. Connexium

    3CX hosted support?

    Sorry if I missed the news, but how do I get support for hosted instances?
  2. Issue with region availability in azure PBXExpress

    Granted, We are not a super high level partner. But I would expect that if I paid for a support ticket, I would get support. Instead, I wait for days to get a response. When i do get a response, all i get is "Its not us". Not a "lets see whats going wrong", or even, can you send us more...
  3. Stuck on shared park after picking up twice

    We are using the 3cx app on windows and when we pick up a shared park call it works fine, but when we put the same call on park and pick it up again it puts us (our extension). Call comes in Pickup call Put call on shared park Pickup call Put call on shared park Pickup call again At this stage...
  4. Make phone available after completing call to answer incoming call

    I'm curious to know if its possible to make phones available again once you complete a call? For example: You're on the phone to someone, then another call comes in and there is no one else to answer this, you complete the call you are currently in to answer the incoming call. Your phone should...