We upgraded our PBX to v18 Update 8 last week but since then we have not been able to receive any SMS messages that have an alphanumeric sender ID through our Telnyx trunk.
SMS messages that have a standard mobile number sender ID received at the same DID come through fine to the same...
I had to re-build a clients Hosted instance as they didn't pay for it in time, and now when we go to build out the trunks we can't find Telnyx as a trunk template under US or worldwide, where did they move it to?
Hi there,
3CX version: 18.0 Update 4 (Build 955)
We've been having an issue with out 3CX PBX since a few weeks when receiving SMS from external numbers, using Telnyx trunks. Outbound SMS using the same Telnyx trunk/number works fine, but anything inbound fails. Below are the payload and the...
Putting together a quick note for everyone having issues with 3CX SMS Update with V18 update 6 since notes are all over the place and you missed the 3CX updates on blog and emails. Hope this helps someone.
Messaging Section no longer available on the Management Console. Rebooting Server...
Hello. We've updated our various instances to U6 and SMS isn't working, to which we were wisely alerted to pre-update. However, none of the SMS/SIP trunk setup guides for Telnyx actually show us what to reconfigure in U6. That is, the cautions to rebuild our SMS setup say to rebuild the SMS...
After doing weeks of testing I have come across this issue where I suddenly have stopped receiving sms after updating to 3cx v18.5.
I have read through all these forums, docs, and contacted 3cx through the chat. Which then was recommended to post on here about it maybe someone else has had the...
One of my clients is having issues with SMS not showing the contacts information from the 3CX phonebook, I verified that it's looking for at least 6 digits out of the phone number to link them, and also attempted a caller ID format in 3CX and forcing Telnyx to give me the 10 digit number. The...