ticketsystem

  1. Question about Call flow designer

    Hi there! is it possible to create a call flow design with the following route. Caller calls number > hears prompt with message, please enter your ticket ID > caller enters ticket id number XXXXXX > after entering ticket id, callers hears a prompt with your ticket has been found > call gets...
  2. Jowi

    Connecting 3cx to autotask

    I've tried to make 3cx open a new ticket whenever is got a call. This is what I've tried. so far this is the parameter is used: https://ww##.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=NewTicket&Phone=[%CallerNumber%] I can see autotask trying to open the window for a brief...
    • Jowi
    • Thread
    • 3cx autotask ticketsystem
    • Replies: 0
    • Forum: Other

  3. FreshDesk Not Creating A Ticket

    Hey Everyone how are you? I am after some help in regards to our company integrating freshdesk (our CRM) For some reason it won't create a ticket after the call. Can someone help? Thanks

  4. Zammad CRM Integration

    Hi, please integrate Zammad as CRM in 3CX. Zammad is from the same person how launch Zammad. Zammad is a very good alternative to Zendesk because its open source and is very good. Zammad could connected to Facebook, Twitter and so on. API documentation...
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