time based

  1. Simsyn_Support

    Missing Call Log Time Filter in 3CX V20

    Looking for a clarification regarding a feature that appears to be missing in 3CX Version 20. In Version 18, we were able to filter call logs based on a specific time range (e.g., between 10:00 AM and 12:00 PM), which was extremely helpful for the daily operations. However, after upgrading to...
  2. CFD - Time Based Dial Code

    Hi everyone, I have a central phone with 2 BLF buttons programmed. Day/Night which are of course IN/OUT *641/*642. I also know that *64 will force our system into default office hours. I want to keep the buttons so early birds or late workers can still manually work the system. But every...
  3. CFNR on Outside Office Hours

    Hello Community I have a request and I'm not sure how to best and cleanly solve this request: Customers are required to be able to reach the direct numbers outside of office hours. In principle, this is not a problem, but after a time period, the announcement for outside the opening hours...
  4. CFD

    Hello! I am new to CFD, and need som help. In my company i have one spesific DID/Number, in normal condition i want this number to be forwarded/trensfered to external number. But in some conditions i want the number to be forwarded/transfered to an different number, based on time/date input...
  5. Solved Time based clause

    Recent convert to 3CX was previously PBXAct, (basically FreePBX but commercialized) by Sangoma, Converted due to the all in one concept (Chat, Text, Webclient) that 3CX gives us and the ability to directly connect with our SIP provider for SMS and MMS I'm on Enterprise Annual with 8 concurrent...
  6. Routing/ IVR Questions

    We have tried out the demo but have a few questions about the call centre part which isn’t in the demo. As we run a large holiday resort we have different opening hours for different parts of the park which vary with school holidays. So our call centre has different opening hours, to our...