transferring

  1. Issues Transferring Yealink T58a

    We're having some intermittent issues with call transferring. The normal workflow for our calls goes like this: Someone calls in and front desk answers Front desk puts caller in park while they check if the person the caller is trying to reach is available. If they are available, the front...
  2. Way to Disable Transferring Calls to Overhead Paging

    There needs to be an option to block the transfer of a live call to overhead paging We have had incidents where customers would accidentally get transferred to overhead paging and then they start using vulgar language etc. for everyone to hear This is not good for business and needs to have a...