Hello folks,
Need a little help on a CFD configuration.
I need to send a request URL with a protocol number to open in the browser of a queue agent. All requests have already been created in the CFD and the protocol number stored in a variable. Is there any way for me to load this URL with the...
I am trying to properly intergrate our 3CX system with our crm. I have been succesful in establishing a conection between the two an retrieving data.
The issue that I am facing is the fact that the crm does not store the companyname in the "people" database, here this is simply a number as an...