v16 sp3

  1. Michael Menor

    Direct SIP (STUN) phone randomly loses registration

    We have one extension with the "Direct SIP (STUN - remote)" provisioning method. The phone is a Grandstream GXP-2140. From time to time the phone will go "unregistered" and the only resolution is to perform the following: In 3CX Mgmt Console, edit the Phone Provisioning settings Change the...
  2. 3CX Not recording calls from extension 350 and upwards

    Dear Readers, We have a customer that is experiencing problems with the recordings. Some extensions are not recordings calls, it's from extension 350 and upwards so 351 and 352 aren't recording even though the record all calls is on. tried different things already. Turning recordings off &...