v18 upgrade

  1. How to: Risk free testing and upgrade of an AWS Lightsail V18 installation to V20

    The information in this post is available elsewhere in the forums but I could not find a single document that set out the steps for upgrading an AWS Lightsail V18 installation to V20 that was relatively risk free and, in the end, relatively simple, so thought it would be useful for others...

  2. UI phone list completely empty - no registration after v18

    Hi folks, reaching out for some help to get me past this issue. System Setup (Currently Running - Restored) 3CX Version, Standard Annual 16.0.6.641 Server OS, Windows Server 2012 R2 Is the 3CX Server Hosted and where? On-premises IP Phone Make/Model/Firmware version, Yealink T22P / 7.73.0.40...

  3. Outbound Caller ID issue in Outbound Rules

    Previously, in version 16, the Outbound Caller ID would be set by 15CHARACTERNAME<+17663686237>, but now, after upgrading to version 18, it will not allow the "<" or ">" characters. Rules that already have the "<" and ">" characters from version 16 still work, but if you open them to edit, it...
    • Rowan
    • Thread
    • outbound caller id outbound rule pattern outbound rules v18 upgrade
    • Replies: 16
    • Forum: Phone System / PBX

  4. Solved Fax server gone after upgrade from v16 to v18?

    Hi there, we're a small non-profit where I'm the tech volunteer. We were running v16 and had a system crash. I was able to salvage backups, but not the original FQDN for a number of reasons beyond my control. We were using a *.3cx.us FQDN, which was no longer an option on the new installation...

  5. Update Not Working

    Hello Everyone, I am trying to update from version 16.0.8.9 to version 18, whichever the latest major release is. Debian OS version is 9.13. We had this exact same setup on our office's 3CX and I believe we did the upgrade through the "Updates" page on 3CX, but when I go to updates on...

  6. Outbound Caller ID - Character not allowed V18

    Hello, I am a user of the wonderful 3CX platform. Just wanted to report a potential issue in the V18 update. My case is that my SIP-Trunk needs to use the "-" character in the Outbound Caller ID. Since V18 this character is not allowed in that field. See screenshot attached, saying: Only...
    • GiulioC
    • Thread
    • outbound caller id siptrunk v18 upgrade
    • Replies: 3
    • Forum: Other

  7. Solved Recordings disappeared for IVR and Voice Mail greetings?

    Hello community! TL;DR: recordings for IVR and voicemail greetings went bye bye on our 3cx cloud hosted system For our small business PBX hosted by 3CX in the cloud, I was just requested to investigate some issues with inbound calls. In an attempt to reproduce, I called our IVR ("Digital...
  8. JochenAndries

    Launchdate PBX v18 Windows ?

    Hello, I searched the forum without finding an answer :confused:: At the moment the SBC v18 for Windows can be downloaded, PBX is still v16 Any idea when the full "v18-package for Windows" will become available? Greetings, Jochen
  9. Parslej

    Is it good now to migrate to v18 ?

    I know v18 is still RC, but I can see more and more people migrating PROD env to v18. Im considering the same later this month - mainly because Im finding new Desktop Client more user friendly People who migrated (and have more then 5 users :) ) - I wonder your opinion - any major issues...
  10. neuralnetwork

    Snom D7C Expansion Module with D785 issue with V18

    Hi to all, We have found after an upgrade from version v16 to v18 that the Snom D785 phone with D7C expansion module crashes randomly. When in lockout the phone remains unregistered but does not give the possibility to access the network. Rebooting the phone fails to provision until the D7C...
    • neuralnetwork
    • Thread
    • smon d785 snom d7c v18 upgrade
    • Replies: 2
    • Forum: Snom

  11. Odd behavoitr post v18 upgrade (debian)

    I am having issues post update w/ 500 error trying to edit extensions, and saw this thread: https://www.3cx.com/community/threads/v18-0-impossible-to-edit-phone-details.83478/#post-389073 And started to look in that direction, but for some reason my root password appears to have corrupted or...

  12. Solved iOS app not able to connect after v18 update

    Hi there, I've tried to auto-update v16 Debian 9 3CX installation up to v18 Debian 10 - not worked, update crashed and 3CX stopped working. I've reinstalled it with freshly downloaded 3CX v18 Debian 10 and chosen to restore 3CX from backup (whole configuration). Everything seems to work just...
    • normann-pl
    • Thread
    • ios app qr code v18 upgrade
    • Replies: 1
    • Forum: iOS

  13. v18 upgrade from prior verson - softphone issue not working after one call

    I had an issue with phones in a ring group not being able to pickup after the 2nd call in. Worked fine for the first one. Info: Enterprise license, google cloud host, debian 10, 4 simultaneous calls. so we are a smaller setup. Fix: Delete user and account from smart phone, re-setup with QR...
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