v20 queue

  1. V20 - Force Extension to be online/available

    Hello Everyone, I've been looking for a solution to an unexpected problem encountered after moving to V20. Scenario is as following: client has requested us to create a callback queue - queue dedicated specifically to leave a callback. However for this to work, queue must have a working...

  2. V20: ring group hunt each person in list

    Hello, Is it possible to setup a ring group or call queue that goes through the list of users one by one after a certain time? For example person 1 doesn't answer after 20 seconds so rings person 2 and so on. It also can't go in a random order, it needs to be in the order that the users are in...
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