v20 upgrade

  1. Migrating EC2 from v18 to v20 with Expired License

    Have a friend on an old version of 3CX so offered to complete his migration for him from their old EC2 v18 to v20. I did my own one for my business a while ago and know I need to increase the EC2 instance to a t2.medium with at least 5GB of storage space spare for the Debian 12 upgrade. But when...
  2. V20: Timeline for Restoration of V18 Features

    Hello 3CX Team and happy 2025!! Now that v18 is EOS, is there an estimated timeline for the restoration of the below v18 features not yet available in V20? Please excuse me if the timeline has already been posted. We have 3rd party systems in place to address all of these so this is not mission...
  3. Solved Your 3CX Debian OS failed to update on Hosted system

    We are getting this error on a system hosted by 3cx. Your 3CX Debian OS failed to update. I have triple checked the requirements, watched the video, and have 2 system owners that we have verified from both ext and email address. I have tried several times and set aside this weekend to finally...
  4. Solved On-prem v18.0 (build 31) to v20 upgrade failed

    Hello, This is our system info: Annual Pro v18.0 (Build 31) Debian 10 On-premise We tried upgrading to v20 yesterday via management console but it failed due to the attached error. I assume this is the part that errored: "/bin/sed: can't read /etc/apt/sources.list.d/*: No such file or...
  5. Heath

    V20 Upgrade with failed server

    I have the Enterprise version with a Failover Server that is part of the license. In the webinars that was offered in May there was nothing mentioned about those who have an enterprise versions and a failover server. In looking there is nothing in the FAQ or the checklists as to which one...
  6. Solved Upgraded to V20 from V18 - can no longer login

    Team, I recently upgraded from V18 to V20. I made sure that I have an email account associated with the admin account, however, I cannot login anymore. I have tried the following: Username: admin - did not work Username: extension number - 000 - did not work Username: <email address> - did not...
  7. v18 to v20 upgrade OK on linux, but kernel not updated

    Hi, I've tested an upgrade v18 to v20 on a demo linux server, but the linux kernel wasn"t upgraded : uname -a Linux 3cx-demo 4.19.0-26-amd64 #1 SMP Debian 4.19.304-1 (2024-01-09) x86_64 GNU/Linux The kernel version I have on another bookworm debian server : uname -a Linux 6.1.0-20-amd64 #1...
  8. 3CX PBX & SBC Upgrade to v20

    PBX & SBC OS: Debian 10 Buster Current 3CX Version: 18.0 Update 9 Build 20 So, my 3CX PBX and my SBCs are all running Debian 10 Buster. I'm running 3CX version 18.0 Update 9 Build 20 right now. I see that the new upgrade to v20 forces an upgrade from Debian 10 to 12 Bookworm. I'm testing an...
  9. Heath

    V20 upgrade

    I have an ENT system. I was on the upgrade webinar last week and forgot to ask this question as it wasn’t address. I have a failover server with my ENT located at a different location. Now once I hit the magic button to upgrade will then the failover come online since the main one if going to...
  10. v20 Upgrade Feedback

    Managed to complete the upgrade from v18 to v20 on my AWS instance however have a few issues with the new format of the admin panel. There seems to be nowhere to set global/national holidays now...well not that I can find?!?!? I like the individual departments now having their own timezone but...
  11. 3cx v20 and debian upgrade not working

    I clicked on the upgrade to v20 in the management console. Now I get a "Server Error" everytime I try to login. I went in to my systems, and it shows the server is running, so I tried to reboot the sytem from there, this did not work, so I then stopped the service and started the service again...